Liam Carter
Expert / Service Manager & Lead Technician
About:
Liam serves as our Service Manager, coordinating projects and overseeing the quality of work across the team. His dedication to exceptional service and customer satisfaction is the driving force behind our smooth operations. With a calm, organised approach, Liam ensures that each client receives top-tier service from start to finish. He excels at building rapport with clients, making complex projects feel manageable and seamless. Liam believes that communication and follow-up are essential, ensuring every client feels supported long after installation or service is complete.
Experience:
Liam has been in the HVAC industry for nearly 12 years, beginning his career as an installer and advancing to a leadership role due to his technical expertise and leadership skills. He has earned several industry certifications in HVAC safety, system diagnostics, and customer service management. With a Certificate IV in Project Management, Liam expertly oversees complex projects, from residential installations to commercial system upgrades, ensuring timelines and budgets are respected without compromising quality.
Other Info:
Liam’s specialties include project coordination, advanced system diagnostics, and customer care. His experience in both fieldwork and service management equips him to provide tailored solutions to each client’s unique HVAC needs. Liam’s dedication to transparency and support has made him a trusted advisor, particularly when clients require long-term HVAC solutions or complex installations.